Last Updated: 28 March 2026
1. About Us
Jojo’s Scrubs is a medical scrubs and healthcare uniform retailer operating in Nairobi, Kenya.
- Address: IBEA Building, 1st Floor Shop 08, Moi Avenue, Nairobi (next to Tembo Coop House)
- Phone: +254 790 035 018
- Email: info@jojoscrubs.co.ke
2. Placing an Order
By placing an order on our website or via phone/WhatsApp, you confirm that:
- You are at least 18 years of age
- The information you provide is accurate and complete
- You are authorised to use the payment method provided
Once your order is placed, you will receive an order confirmation. This confirmation does not constitute acceptance of your order — acceptance occurs when your order is dispatched. We reserve the right to cancel or refuse any order at our discretion.
3. Pricing and Payment
- All prices are displayed in Kenyan Shillings (KES) and are inclusive of applicable taxes unless otherwise stated.
- Prices are subject to change without notice, but changes will not affect orders already confirmed.
- We accept payment via M-Pesa and other payment methods displayed at checkout.
- Full payment is required before your order is dispatched.
4. Product Information
We take care to ensure all product descriptions, images, and specifications on our website are accurate. However:
- Colours may vary slightly due to screen calibration differences
- Sizes and measurements are provided as a guide — please refer to our size guide before ordering
- We reserve the right to substitute products of equivalent or greater quality where a specific item becomes unavailable
5. Shipping and Delivery
Please refer to our Shipping & Delivery Policy for full details on delivery timelines, areas served, and shipping costs. By placing an order, you agree to the terms of our Shipping Policy.
6. Returns and Refunds
Please refer to our Returns & Refund Policy for full details on eligibility, process, and timelines for returns and refunds. By placing an order, you agree to the terms of our Returns Policy.
7. Intellectual Property
All content on the Jojo’s Scrubs website — including text, images, logos, graphics, and product photography — is the property of Jojo’s Scrubs and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content from our website without our prior written consent.
8. Limitation of Liability
To the fullest extent permitted by Kenyan law, Jojo’s Scrubs shall not be liable for:
- Any indirect, incidental, or consequential loss arising from your use of our website or products
- Loss of data or business interruption resulting from website downtime
- Losses arising from circumstances beyond our reasonable control (force majeure)
Our total liability to you in connection with any order shall not exceed the value of that order.
9. Website Use
You agree to use our website only for lawful purposes. You must not:
- Use the website in any way that violates applicable Kenyan laws or regulations
- Transmit any unsolicited or unauthorised advertising or spam
- Attempt to gain unauthorised access to any part of our website or systems
- Post or transmit any harmful, defamatory, or offensive content
10. Third-Party Links
Our website may contain links to third-party websites. These links are provided for your convenience only. Jojo’s Scrubs has no control over the content of those sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them.
11. Changes to These Terms
We reserve the right to update these Terms & Conditions at any time. The current version will always be available at trinityvillakenya.com/terms-and-conditions/. Continued use of our website after changes are posted constitutes acceptance of the updated terms.
12. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of Kenya. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the Kenyan courts.
13. Contact Us
For any questions regarding these Terms & Conditions:
- Email: info@jojoscrubs.co.ke
- Phone / WhatsApp: +254 790 035 018
- Address: IBEA Building, 1st Floor Shop 08, Moi Avenue, Nairobi (next to Tembo Coop House)
